Re : Error 203 when running application that accesses dongle from Visual...
Dear Customer,Hope you are keeping well.Please send one email to "support@safenet-inc.com" with error screenshot and issue description.We will wait for your mail.Regards,Anubhav
View ArticleRe : Sentinel Superpro BSOD Windows 8.1 x64 Embedded
Hi Viktor,Hope you are keeping well.You are trying to install older drivers on Windows 8.1 machine. Please install latest Sentinel Protection Installer 7.6.8 from "...
View ArticleSentinel USB Dongle
Hello Guysi found a USB Dongle on which it says "SafeNet Sentinel". If i install it on Windows, the USB Name is "SafeNet USB SuperPro/UltraPro". Is there a way to see which license is on the dongle? I...
View ArticleRe : Sentinel USB Dongle
Hello Dorian, Thanks for the query.There is no way to get the license related information from the SuperPro USB dongle.This can only be confirmed from the vendor from which the specified SuperPro key...
View ArticleRe : Sentinel USB Dongle
Hello Parththank you very much for the answer. Thats what i thought. I'll contact the supplier (iar) of the dongle.Best regardsDorian
View ArticleRe : Sentinel USB Dongle
Hello Dorian,Thanks for the update.Feel free to get back to us for any future concerns.Regards,Parth
View ArticleRe : Problem with releasing module licenses on network dongle
Good day I have emailed support@safenet-inc.com, I was informed via email that Service Request # 1-1406857287 was opened but I have not received any correspondence since then - it has been 2 weeks. I...
View ArticleRe : Problem with releasing module licenses on network dongle
Hi,We have forwarded the request to our assigned Engineer. He will get back to you.Thanks,Heena
View ArticleRe : Problem with releasing module licenses on network dongle
Can you please tell me if there is any way to track the request that doesn't involve waiting for an email?
View ArticleSHK problem on Windows 10
Years ago my company developed a .NET application and protected it using SHK (API protection and envelope).The application works fine on Windows 7 and we delivered it to many customers.But when the...
View ArticleRe : SHK problem on Windows 10
Hi,Hope you are doing good.The issue mentioned by you above, require some detail investigation.Therefore, it is requested to send an Email to support@safenet-inc.com with all the details.We would be...
View ArticleError 203 when running application that accesses dongle from Visual Studio 2012
HiWhen we build our application as 64 bit, we get an error 203 when reading the dongle - this only happens when running the app from Visual studio, if we run the exe it doesn't give the error.We are...
View ArticleRe : Error 203 when running application that accesses dongle from Visual...
Dear Customer,Hope you are keeping well.Please send one email to "support@safenet-inc.com" with error screenshot and issue description.We will wait for your mail.Regards,Anubhav
View ArticleSentinal Protection Server Service cannot be started
Hi there,We have a Intelec Network Keylock Type S.Our customer is experiencing an issue that every week the Sentinal Protection Server Service can't be started with the error: "Services which are not...
View ArticleSentinel LDK SDK v7.5 - enveloped application immediately segfaults
I have an application:Ubuntu 14.04 LTS + no envelope : works fineUbuntu 14.04 LTS + LDK v7.4 envelope : works fineUbuntu 16.04 LTS + no envelope : works fineUbuntu 16.04 LTS + LDK v7.5 envelope :...
View ArticleEMS web services: update memory segment
Hello.I'm trying to create a new Entitlment using EMS web service function called from c# code.I have a problem in tryng to update values in RO memory.In my cases I'm using 2 cells of RO memory with...
View ArticleStop Error (BSOD) when install Sentinel Run-time Environment version 7.51 on...
The Asus computer was successfully updated to Sentinel LDK/EMS 7.5, except that the Run-time environment installer is causing BSOD related to iaStorA.sys. There were no problems installing &...
View ArticleRe : Stop Error (BSOD) when install Sentinel Run-time Environment version...
Dear Customer,Hope you are keeping well.Please follow the following steps on the machine :1. Install the RTE 7.512. Restart the machine in safe mode.3. Run the file driver.reg attached here by double...
View ArticleRe : Stop Error (BSOD) when install Sentinel Run-time Environment version...
Thanks for quick response, but the suggestion did not solve the problem:The run-time installer for 7.51 crashes with BSOD and Windows 10 automatically restarts. After rebooting to safe mode,the...
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