Re : RMS 8.6.1 servers start in standalone mode when configured with...
Hi Ashish,When you say "setting up the Redundant server's" are you referring to the initial installation of the license file from scratch or are you referring to the process of starting licenses...
View ArticleRe : RMS 8.6.1 servers start in standalone mode when configured with...
Hi Ashish,There is a far more serious consequence of this behaviour that has just occurred to me: if server#1 in a three-redundant server setup fails then it will not be possible to run with server#2...
View ArticleRe : RMS 8.6.1 servers start in standalone mode when configured with...
Hi Ian,Yes I meant to say when we are setting up the Redundant server which refers to the initial installation of the license file.Regards,Ashish Kumar
View ArticleRe : RMS 8.6.1 servers start in standalone mode when configured with...
Hi Ian,To discuss more on the concern or to troubleshoot the same further, Kindly send us the details on: "support@safenet-inc.com". So that we can investigate bit more on the same.Regards,Ashish kumar
View Articlelinuxenv with Ubuntu 16.04LTS - linuxenv: fatal E0001: internal error (hint...
We have an application that when compiled under Ubuntu 14.04.3 LTS can be enveloped just fine with the linuxenv tool. Compiled under Ubuntu 16.04LTS, the same application fails to be enveloped and...
View ArticleRe : linuxenv with Ubuntu 16.04LTS - linuxenv: fatal E0001: internal error...
Hi Kevin,Hope you are keeping well.Please note that the Sentinel LDK 7.4 is not officially tested over Ubuntu 16.04 LTS. However, the same behavior has already been reported to our RnD Team.As per the...
View ArticleAladdin HASP Driver Installation Issue
When installing Aladdin Hasp drivers on a Windows 7 computer I receive the following message: Error when starting the Sentinel License Manager service with parameters 1168 1053 1. Any ideas?
View ArticleRe : Aladdin HASP Driver Installation Issue
Hi Robert,Thanks for sharing the concern!In order to troubleshoot the shared error kindly provide\try below information:1. Which version of Driver are we trying to install?2. Did we try installing the...
View ArticleSentinel Superpro BSOD Windows 8.1 x64 Embedded
Hi,We are using Sentinel Superpro keys, and when using it with a new PC, the PC always crash.Error says: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (SNTUSB64.SYS)The crash happens when I attach the USB key to...
View ArticleRe : Sentinel Superpro BSOD Windows 8.1 x64 Embedded
Hi Viktor,Hope you are keeping well.You are trying to install older drivers on Windows 8.1 machine. Please install latest Sentinel Protection Installer 7.6.8 from "...
View ArticleSentinel USB Dongle
Hello Guysi found a USB Dongle on which it says "SafeNet Sentinel". If i install it on Windows, the USB Name is "SafeNet USB SuperPro/UltraPro". Is there a way to see which license is on the dongle? I...
View ArticleRe : Sentinel USB Dongle
Hello Dorian, Thanks for the query.There is no way to get the license related information from the SuperPro USB dongle.This can only be confirmed from the vendor from which the specified SuperPro key...
View ArticleRe : Sentinel USB Dongle
Hello Parththank you very much for the answer. Thats what i thought. I'll contact the supplier (iar) of the dongle.Best regardsDorian
View ArticleRe : Sentinel USB Dongle
Hello Dorian,Thanks for the update.Feel free to get back to us for any future concerns.Regards,Parth
View ArticleRe : Problem with releasing module licenses on network dongle
Good day I have emailed support@safenet-inc.com, I was informed via email that Service Request # 1-1406857287 was opened but I have not received any correspondence since then - it has been 2 weeks. I...
View ArticleRe : Problem with releasing module licenses on network dongle
Hi,We have forwarded the request to our assigned Engineer. He will get back to you.Thanks,Heena
View ArticleRe : Problem with releasing module licenses on network dongle
Can you please tell me if there is any way to track the request that doesn't involve waiting for an email?
View ArticleSHK problem on Windows 10
Years ago my company developed a .NET application and protected it using SHK (API protection and envelope).The application works fine on Windows 7 and we delivered it to many customers.But when the...
View ArticleRe : SHK problem on Windows 10
Hi,Hope you are doing good.The issue mentioned by you above, require some detail investigation.Therefore, it is requested to send an Email to support@safenet-inc.com with all the details.We would be...
View ArticleError 203 when running application that accesses dongle from Visual Studio 2012
HiWhen we build our application as 64 bit, we get an error 203 when reading the dongle - this only happens when running the app from Visual studio, if we run the exe it doesn't give the error.We are...
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