Re : Deadlock in sentinel ldk api and envelope
Hi David,Hope you are doing good.For the mentioned query, kindly confirm the LDK version you are using at your end.Also, kindly place the hasp_rt.exe (generated while Envelope protection) in the same...
View Articlehasp_login() hangs on Dell computer
Hi all,I have a new DELL 5810 computer installed with Windows7/64-bit. On this computer the hasp_login() API function does never return with or without a valid key present. So there is no error message...
View ArticleRe : hasp_login() hangs on Dell computer
Hi Fibonacci,Hope you are keeping well.We need to investigate on this issue further. Kindly send one email with all the information to "support@safenet-inc.com".Regards,Anubhav
View ArticleRe : Problem with releasing module licenses on network dongle
Hi,Regrading the mentioned scenario, there is a feature called Application timeout. In this the server can disconnect a user, and release the license for use by other users, after a pre-determined...
View ArticleRe : Problem with releasing module licenses on network dongle
Hi HeenaI understand about the heartbeat and I am using that. Â Maybe I didn't explain my scenario very well.Lets say there are 2 modules in the application module A and B. Â A client has 3 licences for...
View ArticleRe : Problem with releasing module licenses on network dongle
Hi,This cannot be achieved at Module level. For the same you need to get your own implementation to count the no. of licenses from each module that are consumed or free. Now if the application is timed...
View ArticleRe : hasp_login() hangs on Dell computer
Thank you,Problem was solved by support.Appeared to be a software version issue.Regards.
View ArticleRe : hasp_login() hangs on Dell computer
Hi Fibonacci,Thank you for reply.Please feel free to contact us whenever you have any issue.Regards,Anubhav
View ArticleUsing Envelope for protection Visual FoxPro program
I was used envelope from LDK 7.4 for protect Microsoft VisualFoxpro 9.0 SP2 exe file.I received messages:0006Â Â 2016-09-13 11:57:34Â Â Windows - Starting Protection Process -...
View ArticleRe : Using Envelope for protection Visual FoxPro program
Hello Alexander, Â Thanks for your query. Â Please be informed that this warning can be ignored if it is not causing issue. Kindly confirm by executing the protected application if any problem is being...
View ArticleRe : Using Envelope for protection Visual FoxPro program
Hello ParthI execute protection with checked the overlay support option and with unchecked the overlay support option.Messages from sentinel envelope see below:checked the overlay support option 0001...
View ArticleRMS 8.6.1 servers start in standalone mode when configured with redundant...
We have installed RMS on three Windows servers and configured them with a redundant license file lsrvrlf (there is no standalone license file lservrc).When rebooted two of them start in "standalone"...
View ArticleRe : Using Envelope for protection Visual FoxPro program
Hello Alexander, Thanks for the update.Please check and let us know if any problem occurs in execution of protected application.Regards,Parth
View ArticleRe : RMS 8.6.1 servers start in standalone mode when configured with...
Hi Mr Steele,Hope you are doing well!As per the concern you shared there are few things which we need to know\test before starting the troubleshooting process.1. As you said one of the Servers work as...
View ArticleRe : RMS 8.6.1 servers start in standalone mode when configured with...
Hi Ashish,Thanks for getting back to me,The primary and secondary servers always start in standalone mode and the tertiary always starts in redundant mode after a Windows reboot.The lsrvrlf files are...
View ArticleRe : Problem with releasing module licenses on network dongle
Thanks for your response.We have been looking into developing something on our side for this - can you tell me if there is a recommended way of doing this.We would need to know from the dongle which...
View ArticleRe : Problem with releasing module licenses on network dongle
Hi,For further assistance kindly send an Email to support@safenet-inc.com.We would be happy to assist you.Thanks,Heena
View ArticleRe : RMS 8.6.1 servers start in standalone mode when configured with...
Hi Ian,There is a catch in the process in which redundant servers should be managed. Looks like the concern we are getting is because of the order in which we are restarting the RMS Servers (not...
View ArticleRe : RMS 8.6.1 servers start in standalone mode when configured with...
Hi Ashish,Are you saying that the RMS redundant server functionality will only work if the servers are started up in a specific order ?How can that considered to be a reasonable redundant server...
View ArticleRe : RMS 8.6.1 servers start in standalone mode when configured with...
Hi Ian,This is the part of the process we follow while setting up the Redundant server's. Yes Sentinel RMS Server's may go down in any order in future. But to setup the Redundant server this is the...
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