Re : How to retrieve the string (GUID) a.k.a. Entitlement ID
Hi Stefano,Hope you are doing well!Thanks for the query.Yes your understanding is correct, ENTId and EID are different entities. EID(string) could be found easily from the EMS UI. However...
View ArticleRe : How to retrieve the string (GUID) a.k.a. Entitlement ID
Hello Ashish,thanks for your quick answer.The entId as integer is provided back from EMS web service when creating the entitlement (in the response header). So if I well understand the only way to get...
View ArticleRe : How to retrieve the string (GUID) a.k.a. Entitlement ID
Hello Stefano,Thanks for the quick response!When we create an Entitlement we get ENTId(integer) as an response.To know EID(string) of any specific ENTId(integer), "Get Entitlement Using Entitlement Id"...
View ArticleRe : How to retrieve the string (GUID) a.k.a. Entitlement ID
Hello Ashish,which service do you mean with "Get Entitlement Using Entitlement Id"?If you are talking about GET /v74/ws/entitlement/{entId}.ws (§ 4.6.1 at page 56 of Sentinel EMS Web Services...
View ArticleMemory update using web services
Hi,reading the Web Services Guide, I'm trying to incorporate some (EMS) features in my software.I succeded in creating and producing new entitlements but I can't update (hardware) key memory specifying...
View ArticleRe : Problem with Drivers v7.41 and Windows 10 32 bit
Dear Sergio,this is a known issue: current runtime v7.41 does not install hlvdd.dll on Win10 x86 platform, while it works fine on Win10 x64.The fix is going to be addressed in the upcoming runtime...
View ArticleRe : Memory update using web services
Hi Lorenzo,Thanks for the query!To deeply understand and work on the concern, we would need some investigation. To work on the concern further kindly e-mail us at:...
View ArticleRe : Problem with Drivers v7.41 and Windows 10 32 bit
Dear Ilaria Thanks for your answer Through our Argentina´s Vendor, we have also entered in contact with the Sentinel-Hasp Support team, but until now they neither could give us an answer or...
View ArticleRe : Memory update using web services
Thanks Lorenzo.Our Support engineer will get back to you on the same!Regards,Gemalto Support
View ArticleRe : How to retrieve the string (GUID) a.k.a. Entitlement ID
Hi Stefano,Thanks for responding!We would require bit of investigation on the concern.To work on this further, could you please reach us at: support@safenet-inc.com.Regards,Ashish Kumar
View ArticleUnable to run the sample code provided in Sentinel cloud
Hi team,i am not able to run the API application which is provided by Sentinel Cloud.When i am running the application i am getting the following error log.----- Logging Started on 06/16/16 15:25:30...
View ArticleRe : Unable to run the sample code provided in Sentinel cloud
Hi AnandMohan,Hope you are doing good.As the mentioned query would require some investigation, it is requested to drop an Email to support@safenet-inc.com , for further assistance.Thanks,SafeNet Support
View ArticleApplication not finding HASP when connection over remote desktop.
Dear all,we are suffering the issue where both vendors are pointing to each-other and were we are not getting a solution.We are using an application that makes use of a sentinel HASP Key and it's...
View ArticleRe : Application not finding HASP when connection over remote desktop.
Dear Vincentkindly contact us via email at support@safenet-inc.comso we can try to assist further by requesting some more info and details. In any case, it would be recommended to be also in touch with...
View ArticleRe : Application not finding HASP when connection over remote desktop.
We've deployed a VMware Windows 2012 Instance.Having a similar issue.Drivers are loaded but software fails to identify device.Tried drivers shipped with Install Package from vendor, and latest from...
View Articleend-user help getting solaris hosted key working
Hi there.I'm an end-user attempting to get a Sentinel USB key working with a Sol 10 server.The (licenced) application is running on Windows Server 2012 and talking over network to USB licence key...
View ArticleRe : end-user help getting solaris hosted key working
Hi Andy,Hope you are doing good.As you are connecting the key to Solaris, please confirm is the key LED glowing.Also, kindly check the key in localhost:7002 (license monitor) and confirm the...
View ArticleRe : end-user help getting solaris hosted key working
Hi Andy,in the "Sentinel" dongle family, Safenet/Gemalto developped several product.(Sentinel SuperPro, Sentinel UltraPro, Sentinel Keys, Sentinel HL).Based on the information you provided, your...
View ArticleEnvelope error for protecting Java application.
I'm using the latest LDK Envelope. I can successfully add the ".jar" into the programs list. For a simple test I select only one method to be protected and it successfullly performs the protection...
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