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Re : Error SNTL_LG_MASTER_FEATURE_NOT_FOUND when creating a new HASP HL...
Thank you for your prompt reply!I was not aware that there is a finite number of licence generations. What would be the remedy for this?Details follow, as requested:1. I am trying to create an HL...
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.Net WPF Application does not run after Envelope
I have some .Net Windows Presentation Foundation WPF applications to envelope.Once I envelope the application it is not running anymore.The error is DispatcherUnhandledException.I tested that the...
View ArticleRe : .Net WPF Application does not run after Envelope
Hi,Thanks for raising the concern.For the mentioned issue, we need to analyze the application at our end. Therefore, it would be great if you can contact us over support.Please send an Email to...
View ArticleRe : Error SNTL_LG_MASTER_FEATURE_NOT_FOUND when creating a new HASP HL...
Hello Kostas, Thanks for sharing the screenshot.However, this doesn't appears to be from "Sentinel Master Key" dongle and instead it appears to be "HASP HL" license dongle.To clear this confusion,...
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Re : Error SNTL_LG_MASTER_FEATURE_NOT_FOUND when creating a new HASP HL...
Hello Parth,I was not aware that such keys had an expiration date. I will be talking with a Gemalto representative, if needed.I attach the "Sentinel Keys" screenshot. The key is the one before the last...
View ArticleIdentifying Unknown Keys
I have two hardware keys that are used to license unknown pieces of software. One is an older Aladdin HASP HL USB key, and the other is a green Sentinel SafeNet key not much larger than a USB port....
View ArticleRe : Error SNTL_LG_MASTER_FEATURE_NOT_FOUND when creating a new HASP HL...
Hello Kostas, Thanks for the update.From the shared screenshot and the detail provided, it appears like the HASP master is blank and doesn't contain the features required for operations.Any master key...
View ArticleRe : Identifying Unknown Keys
Hi Kyle,Thanks for your query.Please be informed that there is not much vendor information which you can get through HL keys without their serial numbers. Kindly share the color/type of older HASP HL...
View ArticleRe : Error SNTL_LG_MASTER_FEATURE_NOT_FOUND when creating a new HASP HL...
Dear Parth,Thank you for your reply.I have contacted a Gemalto representative and we will be moving this forward together.Thank you very much for your assistance, the thread could be concluded now.Best...
View ArticleRe : Identifying Unknown Keys
Thanks for your help. The older HASP HL key is a green, USB type. The vendor number for both keys is 82555.
View ArticleHardlock and Virtualization
Hi,We've been using Aladdin's Hardlock for years.Nowadays it's becoming more frequent the use of Virtual Machines (VmWare, XenServer, Hyper-V).We experiment several problems in order to passthrough the...
View ArticleRe : Error SNTL_LG_MASTER_FEATURE_NOT_FOUND when creating a new HASP HL...
Hello Kostas, Thanks for the response.We are glad to know if the provided information was helpful.best regards,Parth
View ArticleRe : Hardlock and Virtualization
Hi Adrian,Hoe you are doing good.Thanks for raising the concern. Regarding your query, please be informed that Hardware Keys are not fully supported over VM.Please refer to the below link for further...
View ArticleRe : Identifying Unknown Keys
Thanks for your response.Unfortunately, we wont be able to reveal information of the vendor who possesses this vendor id. You may have to get in touch with the provider of application that you are...
View ArticleRe : Quartz Report Scheduler not running
Hi Irvin,Hope you are keeping well.Kindly write us on "Technical.support@gemalto.com" with the details, so that we can work on the issue further. Regards,Anubhav
View ArticleError SNTL_LG_MASTER_FEATURE_NOT_FOUND when creating a new HASP HL licence...
Hello,I am trying to build a C/C++ program that will create licences for new HASP keys using the Sentinel LDK API.I have prepared the code following the samples and I believe that it should work as...
View ArticleProblem when using Sentinel HL Key on virtual machine
Hello,we would like to use a Nikon Pro software which relies on a Sentinel HL Key, on a virtual machine.We have a myUTN-80 USB/IP gateway, so we tried to use it for this key, but if the devices is well...
View ArticleRe : Problem when using Sentinel HL Key on virtual machine
Dear Vincent, Thanks for raising the concern.However, the issue doesn't seems to be related neither with myUTN-80 USB/IP gateway nor with windows 2016 server OS as both are supported.From the shared...
View ArticleQuestion about Licensing API hasp_get_info function.
My platform: Mac 10.12.4Trail protection key: Sentinel HL Max(firmware 4.23) I create a simple test program to try using hasp_get_info(available products) function.It has a system run-loop for...
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Protected software causing high disk usage in Windows 10!!
Hi there!! Ever since I installed Windows 10, I've been having problems with my protected DJ software where the disk usage spikes when analyzing new files. Has this happened to anyone else? How do I...
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