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Re : How to format Sentinel Hasp HL key?

November 13, 2019, 10:28 pm
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HI Siva, 

Thanks for the response.

As you have mentioned, the customer didn't receive the earlier update V2C thus creating a new update V2C on customer's C2V will throw this error. This is because the state of customer's license is not synchronized with licensing database.

We need to check-in the current C2V from user and get the pending V2C. After this, the pending V2C needs to be applied to on users machine and then we can generate further updates.

However, if you don't wan't to apply the previous update then we can simply remove the update after check-in C2V as well.

Please check the below web-article for your reference : 


Thanks & Regards,
Parth
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Re : How to format Sentinel Hasp HL key?

November 18, 2019, 12:37 am
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Thanks parth. It's working as expected.
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Re : How to format Sentinel Hasp HL key?

November 18, 2019, 6:19 am
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Hi Siva, 

Thanks for the response.

I am glad that the discussion was helpful.

Best regards,
Parth 
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Problem with install Sentinel HASP/LDK v7.102 (released 2019.11.09)

November 26, 2019, 6:54 am
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Hi,
I can not install Sentinel HASP / LDK v7.102 (released 2019.11.09) on Windows Server 2012.

When trying to install the GUI version - I see the error "hasp user setup failed to load library"

When I try to install the version for the command line, I see the error "the installation process cannot replace hasplms.exe because this file is in use ... Status Code: 52 5 896 2"

  • The command line is run as administrator
  • "Haspdinst.exe –r –fr –kp –fss –purge" command runs without errors
  • All previous installations of the HASP License Manager have been removed
  • "HASP Loader" services are not in the list of services
  • The hasplms.exe file, which is located in the %windir%\System32 directory, checked the "read only" attribute - it is not installed
  • I even tried to delete the hasplms.exe file from this directory - the error message when trying to install still does not change

Any ideas what could be the problem?
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Re : Problem with install Sentinel HASP/LDK v7.102 (released 2019.11.09)

December 3, 2019, 4:46 am
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As the error message suggests, looks like something is blocking the file.
Please try below steps-
1. Boot the system in safe mode
2. Run "Haspdinst.exe –fr –kp –purge"
3. Now run "Haspdinst.exe -fss -i"

Check if you are able to install now.

Regards,
Ashish

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Problem with a Sentinel HL Net Time key (feature with execution count).

December 20, 2019, 6:33 am
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Hi, guys.

I develop an application that uses licensing a feature with execution count and a HASP HL Net Time Driverless key.
My problem is the following: I successfully decrement a number of executions on the key, after which I perform an operation to extract the number of executions remaining on the key, this operation returns my previous number of executions, only after about 10 seconds. it returns me the correct number of licenses. From a local key of type HL Pro immediately returns the correct number of executions. Please let me know if you have any ideas on this issue.

Many thanks,

Vasea
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Re : Problem with a Sentinel HL Net Time key (feature with execution count).

December 23, 2019, 7:11 am
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Hi Vasea, 

Thanks for raising the concern.

Could you please specify the steps you have taken to decrement the execution ?
Also, confirm how we are checking the execution count post-decrement and share the output.

Looking forward to the response.

Best regards, 
Parth Kaushik 

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Re : Problem with a Sentinel HL Net Time key (feature with execution count).

December 23, 2019, 8:07 am
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OK. In Java looks like this:

Hasp hasp = new Hasp(Hasp.HASP_DEFAULT_FID);
Hasp haspLicense = new Hasp(FEATURE_WITH_EXECUTION_COUNT);

String scope = "?xml version=\"1.0\" encoding=\"UTF-8\"?> +
                      <haspscope> +
                      <feature execution_count_to_consume=\"numberToConsume\" /> +
                      </haspscope>";
haspLicense.loginScope(scope, vendorCode);

It consumes numberToConsume licenses and returns 0.

After, execute this:

String haspScope = "<?xml version=\"1.0\" encoding=\"UTF-8\" ?> +

                               <haspscope> +

                               <hasp id=\"keyId\" /> +

                               </haspscope>"

String haspFormat = "<?xml version=\"1.0\" encoding=\"UTF-8\" ?> +

                                <haspformat root=\"hasp_info\"> +

                                <feature> +

                                <attribute name=\"license\" /> +

                                </feature> +

                                </haspformat>"

String haspInfo = hasp.getInfo(haspScope, haspFormat, vendorCode);




Thanks,



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Re : Problem with a Sentinel HL Net Time key (feature with execution count).

January 2, 2020, 1:31 pm
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Hi Vasile, 

Hope you are doing well.

My regrets for the delay in response.

I checked the shared implementation on my side and found it working as expected.
The "<attribute name=\"license\" />" tag should return us 'counter_fix' and 'counter_var' tags in output.

Here, 'counter_fix' would contain the original number of executions counts and the 'counter_var' will give the number of used/decreased counts.

Hence using these outcomes, we can retrieve the numbers of active counts by subtracting 'counter_var' from 'counter_fix' .

For example: 

<?xml version="1.0" encoding="UTF-8" ?>
<hasp_info>
  <feature license_type="executions" counter_fix="20" counter_var="6" />
</hasp_info>

In this outcome, counter_fix comes as 20 and counter_var as 6 in response to hasp.getinfo(). Thus, the available active counts would be 14.

Kindly share if we have any further concern.

Thanks & regards, 
Parth Kaushik 


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Sentinel hardlock Win10/parallel port/PCI

January 7, 2020, 3:45 am
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Happy New Year!

We use a Bosch software and it uses a parallel Sentinel Hardlock.
We've bought a new PC with Win10P Pro OS. I installed PCI parallel card: https://www.2direct.de/media/pdf/c8/6e/a8/PC0018_PC0018.pdf

I read this article and Sentinel hardlock uses standard ISA I/O ports, but Win 10've gaven another I/O ports.DFF8-DFFF and DFF0-DFF7, I cannot change it or add new one.
https://sentineldiscussion.gemalto.com/topic/parallel-hardlock-dongle-win-7-32-bit-not-recognized

I installed Sentinel LDK runtime setup (GUI) and I opened port 1947, I opened website http://localhost:1947, but hardlock is disappeared.
How can I use this hardlock under PCI card/parallel port/Win10?

Thank you for advance

Leslie
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Error H0084

January 21, 2020, 6:12 am
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Hello

My client have an Unknow Error (H0084) at start of envelopped program with SRM Hasp dongle.
It seems that this error happend when the computer is just wake up.

The solution for now is to reboot but it's not a very good solution.

Anyone know what is this error and how to resolve this ?.

Regards
David

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Re : Error H0084

January 22, 2020, 10:40 pm
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Hi David, 

Thanks for raising the concern.

Could you please share some more details about the user's environment ? 

The error code H0084 message suggests sharing violation which usually comes with virtual machines and docker.

Looking forward to your response.

Best regards, 
Parth
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Running linuxenv with LDK 7.10

January 28, 2020, 7:31 pm
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We have trouble running the Linux Envelope in an automated build environment.  We used to run this with LDK 7.40 and 7.60 but with 7.100 the Envelope complains as follows:

Linux/VendorTools/Envelope$ ./linuxenv -c:/tmp/wrap/envconfig.cfgx -d --memdump --fid:22 /tmp/wrap/PROG /tmp/wrap/PROG_env
LINUXENV, Sentinel LDK Envelope for Linux (ELF x86, x86_64, ARM 32-bit and AArch64) applications, Version 1.1.91376
(c) 2019 SafeNet, Inc. All rights reserved.

Protecting '/tmp/wrap/PROG' to '/tmp/wrap/PROG_env'...
[*-----------------------------------------------]   0.0% failed!
linuxenv: error E4003: Sentinel HASP error 27 ('Terminal services (remote terminal) detected.') occured during communication with the Sentinel HASP Developer Key

The HASP Developer Key (firmware 3.25) is attached to the Linux (RHEL 7.2 x64) machine via USB (locally), and seems available when inspected through the LM web page on port 1947.  There is a HASP Admin Mode HASP SL key installed as well (but the error persists independent on whether or not the feature used for protection is or is not available in the HASP SL key).

This is happening when connected via ssh (putty) or when this gets run via a Jenkins CCI ssh agent job from the main build computer.

Historically we've had issues running HASP Master Wizard on a Windows computer related to Remote Desktop (it would only run when working directly at the server console) but with 7.10 it seems to work fine.  But the Linux Envelope won't run.  Windows Envelope runs fine.
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Re : Running linuxenv with LDK 7.10

January 29, 2020, 6:13 am
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Dear User, 

Thanks for raising the concern.

It seems that the sentinel developer key being used does not contain the remote desktop enabled feature.

To confirm this, could you please attach the screenshot of all features inside the developer key.

Looking forward to hearing from you.

Best regards, 
Parth Kaushik 
 
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Re : Running linuxenv with LDK 7.10

January 29, 2020, 10:45 am
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Hi Parth,

Thanks.  What I can see in localhost:1947/_int_/features.html?haspid=.... is the following.  Hopefully this is what you asked for.

#ProductFeatureLocationAccessCountingLoginsLimitDetachedRestrictionsSessionsActions
1- 
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LocalLoc Net Display Station - 250+-Perpetual- Sessions  

I'm not sure why this would change though, all we did was upgrade from 7.60 to 7.100 on both our Windows dev server (which hosts the EMS and Windows LDK) and our Linux dev server.  I ran the rpm -i aksusbd-7.100-1.x86_64.rpm and placed both haspvlib_*.so to /var/hasplm (the regular and the new x86_64 version of it).

Thanks,
Filip

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Re : Running linuxenv with LDK 7.10

January 30, 2020, 1:31 am
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Hello Filip, 

Thanks for the reply.

It seems that we need a detailed investigation on the developer key.

Could you please raise this issue with our support team ?

You can use support portal to reach at https://supportportal.gemalto.com/csm 

Best regards, 
Parth Kaushik 

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Re : Running linuxenv with LDK 7.10

February 3, 2020, 10:00 am
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Hi,

Just for the record, this has been resolved by updating the Developer Key - remote access was disabled for some reason.  Apparently this did not matter in the older versions of the LDK, but it matters now with LDK 7.100.

Cheers,
Filip
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Re : Error H0084

February 4, 2020, 11:11 am
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Hi,

I'm having the same issue seemingly at random with my client when going out of sleep mode on my laptop.
It is indeed connected to a docking station, into which my usb dongle is plugged.
I also noticed that the dongle is detected as 3 different devices by the Windows Device Manager.
If that is any help, here are a few infos on my system.
Dell Latitude 5591
Windows 10 Pro v.1809

Hope that'll help,
Best regards
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Re : Running linuxenv with LDK 7.10

February 6, 2020, 12:20 am
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Hello Filip, 

Thanks for the response.

We are glad if the discussion was helpful.

Best regards, 
Parth
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Re : Error H0084

February 6, 2020, 6:38 am
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Dear User, 

Thanks for your comment.

Please be suggested to raise it with our technical support team as a detailed investigation might be needed.

You can connect using our support portal at https://supportportal.gemalto.com/csm .

Best regards, 
Parth Kaushik 

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