Re : Activation failed with status code :5054
Thanks for the update.Per shared screenshot of Admin Control Center, connected HL Max is not a driverless key. Kindly note that the Sentinel HL (HASP configuration) keys can be upgraded to Sentinel HL...
View ArticleHASP_SECURE_STORE_ID_MISMATCH
Hi,Why i'm receiving HASP_SECURE_STORE_ID_MISMATCH when trying to login the Sentinel Service using the APImy hardware did not changed, the only thing that i can see is on the attached GIF the Key Type...
View ArticleRe : HASP_SECURE_STORE_ID_MISMATCH
Hello Yosef, Thanks for raising the concern.The error appearing usually happens when there is a substantial change in host machine's hardware that is detected by the clone detection mechanism.However,...
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Sentinel HL Not recognized in device manager
Hi I have been using a Sentinel key for years and has been working correctlyI have a few different keys and all have stopped since windows update Has anyone got a fix to correct this problemI have...
View ArticleRe : Sentinel HL Not recognized in device manager
Hi,Thanks for reaching out to Gemalto !Kindly share the complete operating system details along with detail of recently installed windows update.Please try to install the latest Sentinel HASP/LDK...
View ArticleRe : Sentinel HL Not recognized in device manager
Thanks for your email I downloaded the programme and followed your instruction but i still have the errori have also attach what the error i am getting in windows alsoThanks
View ArticleError when starting the Sentinel License Manager service
Hello, i use operation system is Windows Server 2008R2. I get an error when starting the Sentinel License Manager service with parameters 1232 0 0. This is an internal error. For assistance, contact...
View ArticleRe : Error when starting the Sentinel License Manager service
Dear User, Thanks for raising the concern.From the error code appearing, it seems that some machine level restrictions are blocking the service.Please try to check below points and observe if it...
View ArticleRe : Sentinel HL Not recognized in device manager
Thanks for sharing the update.It seems that this issue will need detailed investigation. Please contact us via Support Portal https://supportportal.gemalto.com/csm/ or send an email to...
View ArticleSuperPro doesn't work with our software
Hi,we are using superpro since many years. We still link our program (Windows mfc) to a spromeps.lib from 1995.Until now that worked. We used driver 7.6.6 With driver 7.6.9 RNBOsproInitialize()...
View ArticleRe : Error when starting the Sentinel License Manager service
Thanks for the help, tried your advice. But they did not help, what else can you do? https://supportportal.gemalto.com/csm/ But they didn’t answer me
View ArticleRe : SuperPro doesn't work with our software
Hi Dieter,Thanks for writing in !This would require detailed investigation. Please get in touch with us through Support Portal https://supportportal.gemalto.com/csm/ or mark an email to...
View ArticleRe : Error when starting the Sentinel License Manager service
Dear User, Thank you for replying.It seems that a detailed level investigation is needed in your environment as the generic were not helpful. For this, you should reach our support team to work on...
View ArticleHASP envelope application does not start
I've got a new software product that runs on a kiosk. The OS is Windows 10 x64 (build 1607, 2016 Enterprise LTSB). I have installed the LDK runtime but the enveloped application does not start...
View ArticleRe : HASP envelope application does not start
Hi George,This would require detailed investigation. Please get in touch with us through Support Portal https://supportportal.gemalto.com/csm/ or mark an email to...
View ArticleRe : SuperPro doesn't work with our software
Thank you,with new libs it works also with new drivers.But I can't read old parallel-port-dongles. With the old version, that worked.Is it possible to do that ?in spromeps.h is something like:#define...
View ArticleRe : SuperPro doesn't work with our software
Its good to know that your program works fine with new libs and latest sentinel system drivers 7.6.0.Please note that the mentioned content of spromeps.h are key type constants.In order to use parallel...
View ArticleProblems with envelope
Hi,When we envelope a dll's and enable core isolation in windows 10, loading the dll is very slow (+-30seconds).How do we solve this? Or is there a new version that solves this problem.-->...
View ArticleRe : Problems with envelope
Hi Jonas,Please share the version of HASP/LDK Envelope and API's used along with the version of HASP/LDK runtime installed on the machine.ROP Exploit Prevention feature is a part of some Anti Virus...
View ArticleRe : Problems with envelope
Hi Ashish,We envelop and use the API's to protect our application.The ROP problem appears when using the API (checking the license), once 'hasp_windows_96490.dll' is loaded, the application is...
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