Re : Unable to uninstall Sentinel v7.6
Hi Eeyong,Haspdinst.exe and hasp_update_x64.exe have different operations and are independent of each other.Haspdinst can be used to install/uninstall the drivers.Hasp_update can be used to install the...
View ArticleRe : Unable to uninstall Sentinel v7.6
Thanks again Ashish.Is there a way to remove the installed license?regards,eeyong
View ArticleRe : Unable to uninstall Sentinel v7.6
Please share the use case why you want to remove the license.Regards,Ashish
View ArticleRe : Unable to uninstall Sentinel v7.6
Here's the full story:In my computer, I installed Sentinel Runtime Driver in administration mode. Then, I updated the v2c file with hasp_update.exe in administration mode as well.However, I found that...
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Re : Unable to uninstall Sentinel v7.6
Sorry I have one more qustion.When I access the following page: http://localhost:1947/_int_/devices.htmlI could see that my key type is "HASP SL AdminMode".If i click on the Certificates, I could see...
View ArticleRe : Unable to uninstall Sentinel v7.6
Please confirm if the V2C is for a provisional license or activated one?The id shown in "Certificate" can be different from the id shown in V2C. Hence it can be ignored.Error 65 you received while...
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Re : Unable to uninstall Sentinel v7.6
I am sorry but I don't know how to differentiate provisional license and activated license.Could you tell me the differences?In fact, we have a tool to store key values and we have to run the tool...
View ArticleRe : Unable to uninstall Sentinel v7.6
Please share the screenshots of the following pages-1. http://localhost:1947/_int_/devices.html2. http://localhost:1947/_int_/features.html (Assuming that you have already installed haspdint.exe...
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Re : Unable to uninstall Sentinel v7.6
Hi Ashish, I attached the screenshots for devices.html and features.html.FYI I am still using haspdint 7.4. Here's my Runtime:
View ArticleRe : Unable to uninstall Sentinel v7.6
Hi Eeyong,This would need a detailed investigation.Please report the issue with your application vendor and ask him to contact us for the same. This will be required as we need some details from vendor...
View ArticleRe : Unable to uninstall Sentinel v7.6
OK thanks.By the way, may I know how can I differentiate the provision license and non-provision license.Could you please kindly share with me?Thanks.
View ArticleRe : Unable to uninstall Sentinel v7.6
Provisional license is the the trial license given for specific number of days.It will show number of remaining days under "Restrictions" column in http://localhost:1947/_int_/features.htmlRegards,Ashish
View ArticlePc crashing, Error.log complains about driver
I have a problem with two identical systems, both have the same problems but not at the same time.The PC's are equiped with 3 dongles, in the access.log only two dongles are continuously checked. From...
View ArticleRe : Unable to uninstall Sentinel v7.6
Thank you Ashish.It is written perpetual under the Restrictions column, so I believe I am not using the provisional license.
View ArticleRe : Pc crashing, Error.log complains about driver
Hi Edgar,The logs show that all API calls have returned "result (0)" which means success. Hence the problem does not seem to be on the licensing side.Your screenshot shows that all three keys have...
View ArticleRe : Unable to uninstall Sentinel v7.6
Yes, this is a permanent license and not a trial.Regards,Ashish
View ArticleRe : Pc crashing, Error.log complains about driver
thanks for the info.The error.log is also showing problems. This is small part of the log file:2018-06-15 07:30:07 [2632] Failed to call driver (error 0xe000000c)2018-06-15 07:30:07 [2632] Failed to...
View ArticleRe : Pc crashing, Error.log complains about driver
two of the appplications are running using the service "System" account, which folder should I place their .ini file
View ArticleRe : Pc crashing, Error.log complains about driver
If the current logged in user is Administrator then you can put in the same user folder.Otherwise use the Administrator folder.If logs are not created then try in a different user folder.Thanks,Ashish
View ArticleRe : Pc crashing, Error.log complains about driver
Error.log2018-06-15 07:30:37 [2632] Failed to call driver (error 0xe000000c)Access log, thinks everything is OK???2018-06-15 07:30:35 127.0.0.1:63243 [SRM]@127.0.0.1 POST /api/GET_FEATURES...
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