Re : Does Envelope v7.6 lost drag and drop support?
Hi Gaurav,I would like to confirm that I can add programs (exe, apk, and dll) using "Add Programs" button without any error under log message. I also unable to drag and drop them on Program panel. Same...
View ArticleRe : Installing Sentinel LDK 7.7 update: Java issue
Hi Parth,Thanks a lot for your kind solution!I was in a hurry so I have downloaded the Java jre1.8.0_141 and installed it, later I have complete installation and got running Sentinel EMS. I would like...
View ArticleRe : Installing Sentinel LDK 7.7 update: Java issue
Hello Oleg, Thank you for the reply.However, The problem appearing was earlier found with the Java JRE 8u151 on Sentinel EMS 7.6 . The same was fixed within Sentinel EMS 7.7. Although, it is not known...
View ArticleRe : Does Envelope v7.6 lost drag and drop support?
Hi Oleg,Thanks for confirming that you are able to add unprotected programs using "Add Programs" button in Sentinel Envelope. Please note that no issue should be faced on drag and dropping a supported...
View ArticleJRE version for each EMS version
Hi,where to find or how to know the exact JRE java version needed for each EMS ?it seems that too recent java upgrade could break some install and less recent one is not really secure.some explanations...
View ArticleRe : JRE version for each EMS version
Hello Fabrice, Thanks for raising the concern.For this requirement, you can check the "Installation guide" provided within the documentation for Sentinel LDK as reference on tested java runtime...
View ArticleRe : URGENT PLEASE - EMS 7.5 & 7.6 - Entitlement and Customers pages not...
Hello Fabrice, Thank you for keeping us informed.However, the behavior appearing seems to be related to an earlier known conflicts with the Sentinel LDK 7.6 and java update JRE 8u151. The same has been...
View ArticleSentinel drivers do not work with latest Windows Insider update
I've been using the Sentinel USB dongle for years, but the latest Windows Insider update (slow ring) has made the dongle unusable because there is an incompatibility issue with the device drivers. I...
View ArticleRe : Sentinel drivers do not work with latest Windows Insider update
Hi Mark,Hope you are keeping well.Please download latest command-line driver from our website. For Command Line Installer " http://sentinelcustomer.safenet-inc.com/DownloadNotice.aspx?dID=8589947873 "...
View ArticleRe : Sentinel drivers do not work with latest Windows Insider update
Thank you for the response. Unfortunately, that solution did not work. Your software is embedded in another program called MusicMaster, so it does not live in its own directory on my machine. I even...
View ArticleRe : Sentinel drivers do not work with latest Windows Insider update
Hi Mark,Kindly follow below steps and share requested information:1- Go to Device Manager in your machine.2- Connect your key (USB dongle).3- Expand USB controller option in Device Manager.4- Share...
View ArticleRe : Sentinel drivers do not work with latest Windows Insider update
Thank you for your continued assistance. The screenshot you requested is attached.
View ArticleRe : Sentinel drivers do not work with latest Windows Insider update
Hi Mark,With shared screenshot, I am unable to find which type of dongle exactly you are using.As you are already in touch with your vendor so they will provide you necessary driver. Otherwise they...
View ArticleSlow installation using command line installer (haspdinst.exe)
I've recently experienced quite slow installation of hasp. This was noticed after moving to a new workstation, using Windows 10 (64-bit). Previously, with Windows 7, there had been no similar issuesThe...
View ArticleRe : big problem
HiI contact sales man and he said no interface for Oracle 6i with hasp net key GAnd said gamelto company made interface for ony oracle 10gAnd i should find external developer to make interface for...
View ArticleRe : Slow installation using command line installer (haspdinst.exe)
Hi Simon,Thanks for reaching out to Gemalto.Could you please share the following details:- Share if you have observed High Memory consumption at the time of Sentinel RTE Installation?- Share the...
View ArticleRe : Sentinel drivers do not work with latest Windows Insider update
This situation is becoming more frustrating by the minute, as now my computer is telling me I have a driver problem with your device whenever it does a health scan. I KNOW I have a driver problem, but...
View ArticleRe : Sentinel drivers do not work with latest Windows Insider update
Hi Mark,We have seen the key picture shared by you and it should work with the drivers shared by Anubhav earlier.But as you are still getting issues, please get in touch with your vendor so that they...
View ArticleRe : Slow installation using command line installer (haspdinst.exe)
Thought I already replied but it seems to have gotten lost in cyber space. Either way, my answers in red below.- Share if you have observed High Memory consumption at the time of Sentinel RTE...
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