Re : Problem using Create Entitlement Web Service
Hi Vanni, Thanks for the details. Please send an Email to our support ID "technical.support@gemalto.com" for further investigation of the issue. Thanks,Anubhav
View ArticleCant Solve: Error When Starting the Sentinel License M. with parameters 1232 0 0
Hello guys, can anyone help me identify the cause of this error:Error when starting the Sentinel License Manager service with parameters 1232 0 0.Status Code: 48 5 832 0.I have a dongle license which...
View ArticleRe : Cant Solve: Error When Starting the Sentinel License M. with parameters...
Hi Andrews,Hope you are keeping well and thank you for sharing this information with us.Please send an Email to our support ID "technical.support@gemalto.com" for further investigation of the issue....
View ArticleRe : Cant Solve: Error When Starting the Sentinel License M. with parameters...
Hello.I'm having the same problem.If you can solve it, can you post the solution?Thanks.
View ArticleRe : Cant Solve: Error When Starting the Sentinel License M. with parameters...
Hi Joelson,Hope you are keeping well.May be your issue is related with antivirus or permission or something else. Please send an Email to our support ID "technical.support@gemalto.com" for further...
View ArticleRe : Cant Solve: Error When Starting the Sentinel License M. with parameters...
Thank you, I will send. However, I've tried to solve it anyway. But the error persists. And when I try to start the hasplms service, it displays Error 1067 or 1053.
View ArticleRe : Cant Solve: Error When Starting the Sentinel License M. with parameters...
Hi Joelson,Thanks for the details.We will wait for your Email to our support ID for further investigation of the issue.Thanks,Heena
View ArticleProblem accessing Sentinel EMS
Hi,I'm totally new to gemalto protection system. Just received the box and installed everything. The "envelop" part is working fine.Now trying to launch "Sentinel EMS" and getting a web page error...
View ArticleRe : Problem accessing Sentinel EMS
Hi Christophe,Thanks for sharing the concern!To understand the issue and troubleshoot on the same further, kindly check the below steps:1. Please check in the Windows Service window if the "Sentinel...
View ArticleRe : Problem accessing Sentinel EMS
Thanks for your fast answer.The service "Sentinel EMS" is not runnint (I have one called "Sentinel LDK License Manager")The service "SQL Server (EMSDATABASE)" is running.When manually launching...
View ArticleRe : Problem accessing Sentinel EMS
Trying uninstall/reinstall.Here is the log of failing installation2017-04-25 09:55:58,507 DEBUG main LocalDBConnection - ARG Database info: 127.0.0.1:17476:EMSDB2017-04-25 09:55:58,508 DEBUG main...
View ArticleRe : Problem accessing Sentinel EMS
Problem solved by technical support team.The problem was a previous JAVA installation not recognized by Sentinel EMS installer.
View ArticleRe : Problem accessing Sentinel EMS
Hi Christophe,Thanks for sharing the information!Glad to know issue has been fixed by our Technical Support team. Feel free to reach back to us in case of any concern in future.Regards,Gemalto Support.
View ArticleHow to attach a usb master key on windows xp(virtualbox)
Master,I bought a starter kit and now I want to attach master key on windows xp.**The widnows xp was installed on virtualbox 5.1.22(host: Mac 10.12.4)**I encountered a problem.widdows xp cannot attach...
View ArticleRe : How to attach a usb master key on windows xp(virtualbox)
Hello Diuming,Thanks for the query.Keeping in notice that Windows XP operating system has been declared end of support by Microsoft.However, this particular issue seems to be related to connecting any...
View ArticleRe : How to attach a usb master key on windows xp(virtualbox)
Hi Master,Yes. I can attach protection key on guest windows xp(virtualbox).take a look attached images, pleasethanks
View ArticleRe : How to attach a usb master key on windows xp(virtualbox)
Hi Master,update:Only the protection key was configured as driverless that can attach to guest windows xp.thanks for helping me
View ArticleRe : How to attach a usb master key on windows xp(virtualbox)
Hello Diuming, Thanks for the response.We recommend to kindly get in touch with our support team at technical.support@gemalto.com for detailed investigation on the concern.Regards,Parth
View ArticleIs it possible upgrade protection key and master key to driverless?
Hi Master,I have some questions about Sentinel HASP.Q1)Is it possible to upgrade protection key and master key to driverless?Q2)Do you provide some tools to do this action except Sentinel EMS?thanks
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