Re : Question on Expiration Date
Dear Customer,Thanks for writing in !There is no option to specify minutes and second values under Expiration date option. Yes, your understanding is correct about the expiration date which is...
View ArticleWhat are [Start Date] [End Data] in Entitlements page
HelloWhen creating a new entitlement, in the [Create New Entitlement] panel there are [* Start Date] [End Date] text boxes and [Unlimited] check box.Can you please explain what are these dates and how...
View ArticleRe : What are [Start Date] [End Data] in Entitlements page
Dear User, Thank you for raising the concern.The 'Start-Date' and 'End-Dates' options on 'Create New Entitlement' page is to specify the calendar dates within which we can perform operations related to...
View ArticleUnable to introduce the master key
We've migrated our Business Studio DB to EMS. The migration tool has been worked fine - but now I have problems to introduce the master key to the new setup.In the Master Wizard the process is starting...
View ArticleRe : Unable to introduce the master key
Hi Rudi,the "Sentinel Master Wizard" does not work well over RDP session.Please go physically to your Windows Server 2016 in order to introduce your Masterkey to Sentinel EMS.I hope this helps.Best...
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Envelope with Sentinel HL Pro
Hello, I have a Windows XP machine we have been using to envelope our application for years. It is running HASP Envelope for Win32. Version 11.0. I can envelope the EXE and it all works on the...
View ArticleRe : Envelope with Sentinel HL Pro
Hi,As you have already submitted your query over our support portal, so we get back to you over the same.Thanks,Heena
View ArticleAny recent Windows8 update that could break Sentinel HL ?
Hello,We use Sentinel HL keys with an expiration date that we update regularly for our registered users. Recently, after updating the expiration date, the user PC can no longer recognize the HL key,...
View ArticleRe : Any recent Windows8 update that could break Sentinel HL ?
Hi Bernard, Thank you for raising the concern.Please be informed that the windows update doesn't interact with the licensing data in HL keys. Could you please check the status of sentinel runtime and...
View ArticleSentinel Ems 7.9 Browse button doesn't visible in Check in C2V tab
Hi,How can in display Browse button under "Check in C2V "tabBest regards
View ArticleRe : Sentinel Ems 7.9 Browse button doesn't visible in Check in C2V tab
Hi Levent,Thanks for writing in !The Browse button should be visible under "Check in C2V " tab in EMS.Could you please share the screenshot of the same ? Also, try to open EMS on another...
View ArticleRe : Sentinel Ems 7.9 Browse button doesn't visible in Check in C2V tab
Hi Gaurow,I already tried to open EMS with Microsoft Edge, but the same problem occurred there.Here is my screenshotRegards
View ArticleRe : Sentinel Ems 7.9 Browse button doesn't visible in Check in C2V tab
Thanks for your response.This would require detailed investigation. Please reach out to us via Support portal https://supportportal.thalesgroup.com/csm or send us an email at...
View ArticleRe : Did you know how to "blink" the HASP HL Key?
HelloIt doesn't work since 7.100 driver : Error 403 : forbiddenDo you know what happend ?RegardsDavid
View ArticleRe : Did you know how to "blink" the HASP HL Key?
Hello David, Thanks for raising the concern.The mentioned HTTP requests are working.These request must be issued in program code or using an external utility. However for security enhancement, the...
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Re : Did you know how to "blink" the HASP HL Key?
Hi David,to demonstrate Path's solution:1) here is the wget setup EXE.https://sourceforge.net/projects/gnuwin32/files/wget/1.11.4-1/wget-1.11.4-1-setup.exe/download2) Download and proceed to "wget"...
View ArticleRe : Did you know how to "blink" the HASP HL Key?
Hi allI have just add <ORIGIN=http://127.0.0.1:1947> in the header of the Http request and it's work fine now with 7.100ThanksRegardsDavid
View ArticleCan't get remote license from Sentinel License Manager
I have a PC trying to get a license from a remote license server that is on a different subnet run by a different department of the company. I have configured the IP address in the web UI of the...
View ArticleRe : Can't get remote license from Sentinel License Manager
Hi Chris,Please try the following on the client machine-Open the location "C:\Users\<user account in which the app is running>\AppData\Local\SafeNet Sentinel\Sentinel LDKCreate a text file named...
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