Re : Does IP Change in a VM Setup trigger cloning?
Hi Michelle,Thanks for writing in !We have already raised request CS0897417 over Gemalto Support Portal https://supportportal.gemalto.com/csm/ for your queries and are in touch with you. We will...
View ArticleRe : SL-Admin network licence access over Windows 10 Direct Connect
Hi Brett,As you have already reported this issue on the support portal, we will continue the discussion on the ticket.Regards,Ashish
View ArticleRe : SL-Admin network licence access over Windows 10 Direct Connect
Yep, I see our local contact finally tried to do something about a month old situation.Please transfer any missing detail from this ticket to that other ticket, seeing as we have absolutely no way of...
View ArticleRe : Question on hasp_read() for expired feature.
Dear User, Thank you for raising the concern.The call for hasp_login() is required for hasp_read(). This is because the login handle generated after successful login call is used in...
View ArticleRe : SL-Admin network licence access over Windows 10 Direct Connect
Hi Brett,It seems that the information on the ticket is exactly same as you mentioned here.For creating any ticket from your side, you can drop us an email on technical.support@gemalto.com keeping your...
View ArticleRe : Question on hasp_read() for expired feature.
Hello ParthThank you for your detail reply.I will add an extra perpetual feature in the license to access the memory.Even with this solution, is it possible that I will be unable to access memory in...
View ArticleRe : Question on hasp_read() for expired feature.
Dear User, Thank you for the response.The mentioned errors are not specific to the suggestion discussed earlier. However, you may like to consider below suggestions for the same. i)...
View ArticleRe : Question on hasp_read() for expired feature.
Hello ParthThank you for the clear answer.I will implement a perpetual feature as you suggested.Your comment that login to perpetual license will not return HASP_TIME_ERR was an extra tip!Thank you
View ArticleIs there a way to check contents of memory for a recent entitlement in...
HelloIn Sentinel EMS, when creating an entitlement, lets say we add a feature and some text in read/write memory.Later, in the [Entitlement Details] panel of the [Entitlements] page, we can see the...
View ArticleRe : Question on hasp_read() for expired feature.
Dear User, Thanks for the response.I am glad to know if the discussion was helpful.Thanks again for participation.Best Regards, Parth Kaushik
View ArticleRe : Is there a way to check contents of memory for a recent entitlement in...
Dear Customer,While creating Product in Sentinel EMS, we can add feature and text in memory. After creating Entitlement, the memory content does not appear under 'Entitlement Details Panel'.If...
View ArticleRe : Is there a way to check contents of memory for a recent entitlement in...
Hello GauravThank you for your clear answer, it solved my problem.I can now recheck the memory text as well as feature details set in the past entitlements.Thank you
View ArticleRe : Is there a way to check contents of memory for a recent entitlement in...
I am glad to know that it helped. Please feel free to get back to us.Thank you,Gaurav Bhanot
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How to remove stale HASP SL legacy license?
In my license manager, I find a HASP SL key which I dont use and need. How can I remove it? Uninstalled the HASP License manager; removed all files from "C:\Program Files (x86)\Common Files\Aladdin...
View ArticleHow to create SL-UserMode key for a product with locking type [HL or SL...
HelloI want to create a SL-UserMode key for a product having locking type [HL or SL (AdminMode or UserMode)], but I get SL-AdminMode key.The method I used:1. Create a product with locking type [HL or...
View Articlequestion on HASP_NO_VLIB: should I manually copy the haspvlib_*.dll to...
HelloWhen installing SL-Admin mode license, my steps are:1. In the target machine, run the [HASPUserSetup.exe] to install ldk run time2. In the target machine, from my application, call getInfo() to...
View ArticleOld Parallel port Hasp key HASP-3 doesnt work after motherboard replacement
Hello I have an old windows 2000 pc with a parallel port hasp key that is used for a program called 4m adapt fcalc. The problem is that after i had the motherboard replaced the program doesnt open...
View ArticleRe : How to remove stale HASP SL legacy license?
Hi Rol,The HASP SL Legacy keys cannot be removed from the system.Removing the files from "Aladdin Shared" directory has made the key unusable.The key will remain inactive until the vendor libraray...
View ArticleRe : question on HASP_NO_VLIB: should I manually copy the haspvlib_*.dll to...
Hi,The vlib file is needed to be present on the machine before installing a SL License.Following would be one of the way to get the vlib on target machine-1. Open EMS on your side and go to Developer...
View ArticleRe : Old Parallel port Hasp key HASP-3 doesnt work after motherboard replacement
Hello Andrew, Thank you for sharing the concern.However, the HASP-3 parallel port keys are no longer supported and the OS being used has been deprecated by Microsoft.Hence, it is recommended to please...
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