Re : Application says the HASP Key is no longer valid
We will be looking forward to assist you further over Gemalto Customer Support Portal through the application vendor.Thank You,Gaurav Bhanot
View ArticleRe : Application says the HASP Key is no longer valid
Thank you Gaurav. We have found out the issue : The HASP Key has been deactivated by the vendor. We will be ordering a new one.
View ArticleProduct ID
Started to create a product and allocated ID, saved as Draft. No draft showing in product list and now the Product ID is showing as already in use when trying to select the same number. How can I find...
View ArticleRe : Application says the HASP Key is no longer valid
Thanks for the confirmation.I am closing this thread. Please feel free to get back to us for any future concerns.
View ArticleRe : Product ID
Hello Rod, Thanks for raising the concern. The product draft is expected to appear as highlighted in attached image. Please help me confirm the below details before in order to investigate the same....
View ArticleHASP Driver removed after windows update
We are having problems with windows update removing the HASP driver.re-installing after the update works, but, the next update removes it again.We are on Windows 10 LTSB. Hasp LDK 7.66.We supply a...
View ArticleRe : HASP Driver removed after windows update
Hi,Thanks for raising the concern.Could you please share if the Sentinel LDK license manager (hasplms) service is getting removed/stopped after the Windows updates are installed?It would be helpful if...
View ArticleSentinel HASP: Failed to lock global fridge lock
Hello, I have some software installed (IDL 8.7 from Harris Geospatial) that gets a floating license from a Flexera license server. What does this have to do with HASP? I don't know. The previous...
View ArticleRe : Sentinel HASP: Failed to lock global fridge lock
Hi John,Thanks for sharing the query.By looking into the details, it seems that the issue is not related to license as the application is working with root privilages.You are getting this error as the...
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Re : HASP Driver removed after windows update
The next windows update has done it again Hasplms is still running. The updates are The Admin control centre does not show the local hasp The version of HaspUserSetup Any help would be...
View ArticleRe : HASP Driver removed after windows update
Hi Paul,Thanks for sharing the details.After Windows Update, we can see that the Sentinel License Manager service is running fine and the Sentinel keys available in the network are visible in Admin...
View ArticleRe : HASP Driver removed after windows update
It happens on most of our Windows 10 PC's. The HASP is HASP HL Time.The HASP does not glow when plugged in.They were not Shown under USB controllers as HASP, they may have been in the unknown section....
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Re : HASP Driver removed after windows update
OK, its happened again.HASP is found in Other
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Re : HASP Driver removed after windows update
I can add more info. We found this in the event log
View ArticleError Event ID 1060 Haspnt.sys when booting Windows 7 64 bit Computer
Whenever I boot my computer I receive Error Event ID 1060 In the Event Viewer (note, as far as I know, I no longer have any installed applications that require...
View ArticleRe : HASP Driver removed after windows update
Thanks for sharing the details.It may be possible that the HL key has become faulty. This would require further investigation.Please get in touch with us over Customer Support Portal...
View ArticleRe : Error Event ID 1060 Haspnt.sys when booting Windows 7 64 bit Computer
Hi Jeffrey,Hope you are keeping well.Kindly download latest driver from https://sentinelcustomer.gemalto.com/DownloadNotice.aspx?dID=8589947119 and install it. After installation try to use your...
View ArticleHow I can find key from "Use vendor code from file"?
Hello,I am very new to Sentinel LDK. I tried to follow instruction from document but I have some questions below1) I want to Envelop programs. When I select "Sentinel Vendor Code" I found DEMO file...
View ArticleRe : How I can find key from "Use vendor code from file"?
Hello NItirat, Thanks for raising the concern.Please find your answers on the raised points below.1) I want to Envelop programs. When I select "Sentinel Vendor Code" I found DEMO file "DEMOMA.hvc" I...
View ArticleRe : How I can find key from "Use vendor code from file"?
Hello,I managed to get vendor code by following your instruction. I have 2 HL Time. Will you please provide related document/user guide/example on how to config HL time "to set expiration time"?Thank...
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