Re : Stop Error (BSOD) when install Sentinel Run-time Environment version...
Hi Eric,Yes, we have this issue with some of hardware architectures and we are working to solve the issue at our end.Please download Sentinel RTE 7.41 from " https://we.tl/8Sc1T7zpF2 ".Regards,Anubhav
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Sentinel Run-time Environment installer v. 7.51 Unable to install akshasp.inf...
Hello,I was trying to update my HASP key to use Windev software in the latest version, but the update of the key bring me the following error message :It was working perfectly before the update and the...
View Articleenvelope.com refusing to protect specific DLL
Our automated build process generates the protected version of our .NET 4.0 application. Up until a while back, this worked fine for the DLL in question, and we got our dongle protected software...
View ArticleEnveloppe 7.4.3 don't support simple exception handling anymore ?
HelloI use a simple code like this : try { xInit(); } catch(CProtectionEngine::Exception) { CProtection::DisplayKeyError(); return FALSE; } catch(...) { return FALSE; }With Enveloppe 6.4, It's work and...
View ArticleRe : Enveloppe 7.4.3 don't support simple exception handling anymore ?
I have found workaroundEnveloppe replace LoadLibrary call with some code if the function xInit above is like this :void xInit(){....LoadLibrary()...if(badtest) throw...
View ArticleRe : Enveloppe 7.4.3 don't support simple exception handling anymore ?
Hi David, This would require detailed investigation. Please drop us an email on Support@SafeNet-inc.com briefly describing the issue so that we can take it further. Thanks,Ashish
View ArticleRe : envelope.com refusing to protect specific DLL
Hi Haakon,Hope you are keeping well.We need to investigate on this issue further, Please send one email to "support@safenet-inc.com" with issue description.Regards,Anubhav
View ArticleRe : Sentinel Run-time Environment installer v. 7.51 Unable to install...
Hi Anthony,Hope you are doing well!Thanks for sharing the concern. To uninstall the installed RTE, please download Command Line RTE and use below command:haspdinst.exe -purgeAnd once we receive...
View ArticleRe : Sentinel Run-time Environment installer v. 7.51 Unable to install...
Hello,I'm doing well, just worried about the problem, hope you are well too,I've tried the operation you gave me :The "-purge" command said it was successful,but I have the exact same error during the...
View Articlehasp_login() hangs
Hi , I have a program development with autocad objectarx2008, program on computer installed with Windows7/64-bit can be run well. But On computer installed with Windows10/64-bit or WindowsXP/32-bit...
View ArticleRe : Sentinel Run-time Environment installer v. 7.51 Unable to install...
Hi Anthony,Thanks for sharing the information!Looks like we would need more details to work on the error. In order to create Service Request and troubleshoot further, kindly e-mail us at:...
View ArticleRe : hasp_login() hangs
Dear Customer,Hope you are keeping well.I would like to inform you that Windows XP is not an officially supported OS. In mentioned ticket, client was using old version of API,s. After updating API's to...
View ArticleRe : Activation failed (5030) Could not generate the license because Nothing...
Thank you! I will look into it. My base product has no features defined, only the "Unlocked" or trial versions have features. Is this a mistake? Should my base product define features?
View ArticleRe : Activation failed (5030) Could not generate the license because Nothing...
Hi Sergio,Hope you are keeping well.Yes, you need to define any Feature in your base Product because in LDK-EMS licensing. Feature is main building block for any HL or SL license.Regards,Anubhav
View Articlehasp 2.16 hardware key blinks
I have a HASP 2.16 hardware key(usb) for program ''atena''. When i used it on a pc with windows xp it was working good.At some time i connected it to a parallel windows 10 (vmware fusion 8).I tried to...
View ArticleRe : hasp 2.16 hardware key blinks
Dear Customer,Thanks for sharing the information! Looks like we would need more details to work on the error. In order to create Service Request and troubleshoot further, kindly e-mail us at:...
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Protecting war app - Ubuntu 16.04.1 (h0400)
Hello,I am having an issue starting a web app, which is packed as war, using tomcat as a server. I get the following error - Internal error (H0400). I google around a bit, and found that...
View ArticleRe : Protecting war app - Ubuntu 16.04.1 (h0400)
Hi Dragan,Hope you are doing well!To understand the issue better and troubleshoot further, please e-mail us at support@safenet-inc.com.Regards,Gemalto Support
View ArticleRe : Stop Error (BSOD) when install Sentinel Run-time Environment version...
Thanks for fixing this issue. I just downloaded & installed the latest run-time (7.52), and it resolved the BSOD issue with 7.51On a related note:t seems like the Sentinel Run-time installer still...
View ArticleRe : Stop Error (BSOD) when install Sentinel Run-time Environment version...
Dear Customer,Hope you are doing well! To understand the issue better and troubleshoot further, please e-mail us at support@safenet-inc.com. Regards,Anubhav
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